Università per Stranieri di Perugia
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Quality Assurance Unit

Functions

The Quality Assurance Unit is an internal body that oversees the implementation of Quality Assurance (QA) procedures at the University, degree programme, and departmental levels, in accordance with the guidelines established by the governing bodies in the University's Quality Policies for teaching, research, third mission, and within the University Strategic Plan. The QA Unit:

  • promotes a culture of quality within the University
  • organises and coordinates QA processes across the University, providing the necessary operational guidelines as well as, when needed, relevant data and information
  • monitors application of structured QA processes by stakeholders and assesses their effectiveness
  • plans and organises training activities in the area of QA, aimed both at fostering a quality culture and at encouraging the responsible engagement of all stakeholders, as well as providing support for the effective and consistent implementation of QA processes
  • ensures proper information flow among all actors involved in the University's QA system
  • regularly reports to the governing bodies on the status of QA-related actions, highlighting progress achieved, persistent issues, and planned actions

The Quality Assurance Unit prepares an annual report detailing activities carried out, results achieved, ongoing issues, and the activities planned for the following year. The report must be approved by 31 March each year and is sent to the governing bodies and the Evaluation Unit.

Composition

The University Quality Assurance Board, established by resolutions of the Academic Senate and the Board of Directors on March 4, 2013, is composed of 5 to 7 members who are selected from among university staff and possess specific expertise related to Quality Assurance. The Chair and members are appointed by Rectoral Decree, serve a three-year term, and may be renewed consecutively only once.

Current composition (from January 12, 2024 – amended from July 9, 2025):

  • Prof. Antonio Allegra (Coordinator), Full Professor SSD PHIL-05/A
  • Prof. Federico Giordano, Associate Professor SSD PEMM-01/B
  • Prof. Francesca Malagnini, Full Professor SSD LIFI-01/A
  • Dr. Alessandro Campagnacci, member of the administrative staff, Head of the Quality Unit
  • Dr. Cristina Mercuri, member of the administrative staff, Head of the Research Service
  • Dr. Matteo Palombaro, member of the administrative staff, Head of the Budget and Accounting Service
  • Ms. Giulia Puglisi, student representative for Bachelor's, Master's and Doctoral degree programmes
Rector's Decrees on the Composition of the PQ
Regulations for the Operation of the University Quality Assurance Board

Meeting of 18 September 2026

  1. Announcements
  2. Guidelines for drafting the Annual Report of the Joint Student-Staff Committee: update
  3. Annual Monitoring Form (SMA) and Self-Assessment Questionnaire: review of documents completed by the Study Programmes
  4. Other matters

Meeting of 14-15 September 2026

  1. Monitoring of the SUA-TM/IS Third Mission and Social Impact Form - Acknowledgement

Meeting of 3-4 September 2026

  1. Design Form for the Interclass Bachelor's Degree Programme L-37/L-14 “Social and Legal Sciences in Sustainability, Migration and International Cooperation”, for the 2027/2028 academic year

Meeting of 7 July 2026

  1. Announcements
  2. Study Programme Design Document: approval
  3. Operational instructions and deadlines for completing the Annual Monitoring Form (SMA) in the SUA-CdS for the 2025-2026 academic year and the Self-Assessment Questionnaire
  4. Annual Report of the Evaluation Unit – Section 5: Student Opinion Survey
  5. Departmental Research Monitoring: acknowledgement
  6. Other matters

Meeting of 5 June 2026

  1. Announcements
  2. Opinion of the Quality Assurance Committee on new three-year Interclass Study Programme (L-37 and L-14)
  3. Quality Assurance Guidelines: approval
  4. Other matters

Meeting of 8 April 2026

  1. Announcements
  2. Additions to the student opinion survey questionnaire
  3. Quality Assurance Guidelines
  4. Guidelines for completing course information sheets
  5. Guidelines for consultation with internal and external stakeholders
  6. Other matters

Meeting of 5 March 2026

  1. Announcements
  2. Approval of the Quality Assurance Committee Report for 2025
  3. Quality Assurance Guidelines for completing the SUA-CdS
  4. Operational instructions and deadlines for drafting RCRs, curriculum change proposals and new institution planning documents
  5. Monitoring of objectives / improvement actions in the Cyclic Review Report: ComIP course
  6. Other matters

Meeting of 6 February 2026

  1. Announcements
  2. Quality Assurance Guidelines for completing the SUA-CdS
  3. Implementation of alert system for deadlines under the Quality Assurance schedule
  4. Monitoring the progress of objectives / improvement actions planned by Study Programmes in the Cyclic Review Report
  5. Faculty surveys: launch date of the survey
  6. Other matters

Meeting of 22-23 December 2025

  1. Announcements
  2. Revision of the annual timeline for Quality Assurance processes
  3. Analysis of the partial extraction of student questionnaire results
  4. Any other business

Meeting of 26-27 November 2025

  1. Announcements
  2. Review of Reports from Joint Teaching-Student Committees
  3. Any other business

Meeting of 10 November 2025

  1. Announcements
  2. Review of the NdV Report
  3. Operational guidelines and deadlines for drafting RCRs, proposals for curriculum modifications, and design documents for new institutions
  4. Modifications and opening date for the Survey Questionnaires
  5. Any other business

Meeting of 18 September 2025

  1. Announcements
  2. Guidelines for drafting the Annual Report of the Joint Teaching-Student Committee: update
  3. Annual Monitoring Form (SMA) and self-assessment questionnaire: review of documents completed by the Study Programmes
  4. Guidelines for Quality Assurance in Doctoral Programmes: changes regarding indicator monitoring
  5. Any other business

Meeting of 22 July 2025

  1. Announcements
  2. Operational guidelines and deadlines for compiling the Annual Monitoring Form (SMA) in the SUA-CdS for the 2024-2025 academic year and the self-assessment questionnaire
  3. Tuning Matrix – guidelines and key indications
  4. Annual Report of the Evaluation Unit – Section 5 Student Opinions
  5. Monitoring of departmental research: substitute sua-rd forms
  6. Annual PhD review and monitoring
  7. Any other business

Meeting of 10 June 2025

  1. Announcements
  2. PQ guidelines for compiling course forms
  3. Verification of completion of SUA-Cds
  4. Any other business

Meeting of 14 April 2025

  1. Announcements
  2. Approval of the Quality Assurance Unit Report for 2024
  3. Approval of PQ Guidelines
  4. Approval of Quality Assurance Guidelines for PhD Programmes
  5. Any other business

Meeting of 10 March 2025

  1. Announcements
  2. PQ Guidelines
  3. New composition of the PQ: opinion
  4. Student surveys: opening date for second semester and communication strategies
  5. Results of additional surveys
  6. Reactivation of teacher survey
  7. Any other business

Meeting of 28 January 2025

  1. Announcements
  2. ITAS degree program: review of the proposed curriculum change
  3. Quality Assurance Unit guidelines for completion of SUA-CdS
  4. Any other business

Meeting of 26 November 2024

  1. Announcements
  2. Review of the NDV report
  3. Review of CPDS reports
  4. Possible changes and opening date of the Student Opinion Survey questionnaires
  5. Approval of Annual Timeline for Quality Assurance Processes (a.y. 2024-2025)
  6. Customer satisfaction survey addressed to scholarship holders and research fellows
  7. Implementation of the “PhD Graduates – Alumni” web page: acknowledgement
  8. Any other business

Meeting of 31 October 2024

  1. Approval of changes to the regulations of Bachelor's and Master's degree programmes

Meeting of 24 October 2024

  1. Announcements
  2. CPDS: Guidelines
  3. PhD: questionnaires and documents
  4. Update on SMA monitoring and questionnaires
  5. Update on regulation changes
  6. Review of requirements for the coming months
  7. Any other business

Meeting of 10 June 2024

  1. Announcements
  2. Approval of the Annual Report of the Quality Assurance Office
  3. Update on “Quality Assurance Office Guidelines for Quality Assurance”
  4. Cyclical Review of the Master's Degree Programme in Italian for Teaching to Foreigners (ItaS)
  5. Course descriptions for the a.y. 2024-2025
  6. Any other business

Meeting of 1 March 2024

  1. Announcements
  2. Modifications to the degree programme regulations of the CdS
  3. Any other business

Meeting of 26 January 2024

  1. Inauguration of the Quality Assurance Office 2024-2027
  2. Announcements
  3. Master's Degree in International Relations and Development Cooperation: opinion on review documents and verification of the proposal to amend the programme regulations
  4. Quality Assurance Office guidelines for completing the SUA-CdS
  5. Discussion within the Programme Board on the analysis of student questionnaire results (as per resolution no. 182/2022 of the Academic Senate): verification
  6. Any other business

Meeting of 21-22 December 2023

  1. Announcements
  2. Opinion on review documents
  3. Other business

Meeting of 9 November 2023

  1. Announcements
  2. Review of the NDV report
  3. Operational guidelines and deadlines for drafting the RCRs, proposals for curriculum changes and design documents for new institutions
  4. Changes and opening date for Evaluation Questionnaires
  5. Other business

Meeting of 6 October 2023

  1. Announcements
  2. Guidelines for preparing the Annual Report of the Joint Student-Staff Committee
  3. Monitoring progress on the objectives/actions for improvement planned by the Study Programmes in the 2019 Cyclical Review Report
  4. Approval of operational guidelines and deadlines for drafting the RCRs, proposals for curriculum changes and design documents for new institutions
  5. Other business

Meeting of 13-14 July 2023

  1. Announcements
  2. Operational guidelines and deadlines for completion of the Annual Monitoring Report (SMA)
  3. Proposal for the reformulation of Table G of the replacement form for Sua-RD, and any other changes to the form
  4. Proposal for department monitoring
  5. Other business

Meeting of 7 July 2023

  1. Announcements
  2. Annual Report of the University Evaluation Unit – Section 5 Student Opinion Survey
  3. Departmental research monitoring: replacement forms for sua-rd
  4. Monitoring documents for TM
  5. Operational guidelines and deadlines for completion of the Annual Monitoring Report (SMA)
  6. Monitoring progress on the objectives / improvement actions planned by the Study Programmes in the 2019 Cyclical Review Report – MICO course monitoring
  7. Status of University documentation
  8. Other business

Meeting of 17-18 May 2023

  1. Announcements
  2. Approval of the Quality Assurance Committee Report
  3. SUA-CDS verification
  4. Other business

Meeting of 21-22 March 2023

  1. Announcements
  2. Approval of SUA-CDS Guidelines
  3. Approval of new format and timeline for Course Descriptions
  4. Other business

Meeting of 27-28 February 2023

  1. Announcements
  2. Approval of Quality Assurance Guidelines
  3. Approval of SUA-CDS Guidelines
  4. Approval of operational guidelines and deadlines for drafting the RCRs, proposals for curriculum changes and design documents for new institutions
  5. Resolution regarding the Review by the Study Programmes
  6. Other business

Meeting of 27 January 2023

  1. Announcements
  2. Quality Assurance Committee Guidelines for completion of the SUA-CdS
  3. Revision of Quality Assurance Guidelines
  4. Operational guidelines and deadlines for drafting the RCRs, proposals for curriculum changes and design documents for new institutions
  5. Other business

Meeting of 9 January 2023

  1. Evaluation by the Quality Assurance Committee of the University for Foreigners of Perugia of the documentation relating to the joint Master’s degree course in “Management and Italian Food Culture” (LM-76)

Meeting of 5 December 2022

  1. Communications
  2. Approval of the outcomes of the review of the NdV report
  3. Review of CPds reports
  4. Amendments to the Regulations of the University Quality Assurance Board
  5. Other business

Meeting of 29 November 2022 - 1 December 2022

  1. Analysis of the NdV report

Meeting of 11 November 2022

  1. Communications
  2. Review of the Annual Report of the University Evaluation Board
  3. Changes to and opening date for the Student Feedback Questionnaires
  4. Other business

Meeting of 13 September 2022

  1. Communications
  2. Guidance from the Quality Assurance Board on the use of the results of student evaluations on the quality of teaching in Bachelor’s and Master’s programmes
  3. Guidelines for preparing the Annual Report of the Joint Student-Staff Committee: update
  4. Annual Monitoring Form (SMA) and self-assessment questionnaire: review of documents completed by the Degree Programmes
  5. Progress monitoring of objectives / improvement actions scheduled by the Degree Programmes in the 2019 Periodic Review Report
  6. Other business

Meeting of 22 July 2022

  1. Communications
  2. Guidance from the Quality Assurance Board on using the results of student surveys on teaching quality in Bachelor’s and Master’s programmes by the Degree Programmes and individual lecturers
  3. Operating instructions and deadlines for completing the Annual Monitoring Form (SMA) and self-assessment questionnaire
  4. Progress monitoring of objectives / improvement actions scheduled by the Degree Programmes in the 2019 Periodic Review Report
  5. Other business

Meeting of 20 June 2022

  1. Communications
  2. Approval of the new document "Operating Guidelines for Internal Review, Establishment, Amendments"
  3. Proposal concerning the methods for processing/using/publishing results of the student opinion survey
  4. AVA3: initial discussion
  5. University Conference
  6. Other business

Meeting of 23 May 2022

  1. Communications
  2. Review of SUA-CdS A.Y. 2021-2022
  3. Annual Report of the University Evaluation Board 2021 – Section 5 Student Survey
  4. Other business

Meeting of 11-12 May 2022

  1. Communications
  2. Report on activities carried out – 2021: approval
  3. Other business

Meeting of 5 April 2022

  1. Communications
  2. Update of the Quality Assurance Board Guidelines for the completion of course sheets A.Y. 2022-2023
  3. Analysis of questionnaires submitted to Degree Programme Chairs
  4. Other business

Meeting of 16-17 February 2022

  • Communications
  • Approval of the Quality Assurance Board Guidelines for the completion of SUA-CdS
  • Draft amendments to the Model for annual monitoring of departmental research, replacing SUA-RD
  • Other business

Meeting of 27 January 2022

  1. Communications
  2. Research monitoring document approved by the Department Council: review
  3. Revisions to the questionnaire for Degree Programme Chairs
  4. Quality Assurance Board Guidelines for the completion of SUA-CdS A.Y. 2021-2022
  5. Other business

Meeting of 16 December 2021

Announcements

  1. Discussion on the Preliminary Report by CEV and proposals for the University's responses
  2. Other business

Meeting of 23-24 November 2021

  1. Announcements
  2. Review of the 2021 Annual Report of the Joint Faculty-Student Committee
  3. Other business

Meeting of 17 November 2021

  1. Announcements
  2. Review of the Annual Report of the Evaluation Unit
  3. Operational guidelines and deadlines for drafting the cyclical review reports, proposed changes to regulations, and design documents for new programmes
  4. Integration of teaching evaluation questionnaires
  5. Opening date for faculty/student surveys on teaching quality
  6. Other business

Meeting of 8 September 2021

  1. Announcements
  2. Guidelines for the preparation of the 2021 Annual Report of the Joint Faculty-Student Committee: update
  3. Annual Monitoring Form (SMA) and self-assessment questionnaire: review of documents completed by the Degree Programmes
  4. Sample review of course forms, academic year 2021-2022
  5. Update on monitoring the progress of objectives / improvement actions planned by the Degree Programmes in the 2019 Cyclical Review Report
  6. Other business
  • Minutes
  • Annex 1 - Guidelines for preparing the Annual Report of the Joint Faculty-Student Committee
  • Annex 2 - Template for preparing the Report

Meeting of 20-21 July 2021

  1. Announcements
  2. Operational guidelines and deadlines for completing the SMA and Self-Assessment Questionnaire
  3. Monitoring the progress of objectives / improvement actions planned by the Degree Programmes in the 2019 Cyclical Review Report
  4. Other business
  • Minutes
  • Annex 1 - Operational guidelines and deadlines for completing the SMA and Self-Assessment Questionnaire
  • Annex 2 - Template to be completed

Meeting of 18 May 2021

  1. Announcements
  2. Preparation for the meeting with CEV
  3. Other business

Meeting of 11 May 2021

  1. Announcements
  2. Review of SUA-CdS for academic year 2021-2022
  3. Activities and initiatives undertaken for the periodic Accreditation Visit: update
  4. Report on activities carried out - Year 2020: approval
  5. 2021 Annual Report of the Evaluation Unit – Section 5: Student opinion survey
  6. Other business

Meeting of 26 April 2021

  1. Announcements
  2. Activities and initiatives undertaken for the periodic Accreditation Visit
  3. Report on activities carried out - Year 2020
  4. Analysis of the document “Template for Annual Monitoring of Departmental Research as a replacement for SUA-RD - by the Departmental Research Monitoring Committee”, approved by the Department Council at the meeting of 8/02/2021
  5. Other business

Meeting of 7 April 2021

  1. Announcements
  2. Report from the Coordinator on the outcomes of the meeting with the Evaluation Unit on 16 March and the meeting with the Dean and the Department Director on 17 March
  3. Timeline for activities and initiatives towards the periodic Accreditation Visit
  4. Update of the Quality Assurance Committee guidelines for completing course forms for academic year 2021-2022
  5. Analysis of questionnaires submitted to the Chairs of Degree Programmes
  6. Other business

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Meeting of 24-26 February 2021

  1. Announcements
  2. Approval of the Summary Table
  3. Review of the List of Documentary Sources from Degree Programmes and the Department
  4. Revision and approval of the Quality Assurance Committee Guidelines
  5. Other business

Meeting of 5-6 February 2021

  1. Announcements
  2. Progress update: status R1, R2, R3, R4
  3. Questionnaire for Degree Programme Chairs: approval
  4. Quality Assurance Committee guidelines for completing SUA-CdS, academic year 2021-2022: approval
  5. Other business
  • Minutes
  • Annex 1 - Questionnaire for Degree Programme Chairs
  • Annex 2 - Guidelines for completing SUA-CdS, academic year 2021-2022

Meeting of 25 January 2021

  1. Announcements
  2. Progress towards 5 February: status R1, R2, R3, R4
  3. Questionnaire for Degree Programme Chairs
  4. Quality Assurance Committee guidelines for completing SUA-CdS, academic year 2021-2022
  5. Other business

Meeting of 18 January 2021

  1. Review of proposed changes to the "Made in Italy, Food and Hospitality" (MICO) Bachelor's Degree Programme regulations
  2. Other business
  • Minutes
  • Annex 1 - Outcomes of review on the proposed MICO curriculum change

Meeting of 12 January 2021

  1. Announcements
  2. Operational steps according to the timeline: Summary Table and List of Documentary Sources
  3. Update of the Quality Assurance Committee Guidelines
  4. Review of Questionnaire for Degree Programme Chairs
  5. Other business

Meeting of 22 December 2020

  1. Announcements.
  2. End-of-year review of the progress status of the activities of the Quality Assurance Unit.
  3. Any other business.

Meeting of 18 December 2020

  1. Student opinion survey on teaching quality: operational meeting with the Coordinator and current members of the Evaluation Board.

Meeting of 18 November 2020

  1. Announcements.
  2. 2020 Annual Report of the University Evaluation Board.
  3. Review of the 2020 Annual Report of the Joint Student-Staff Committee.
  4. Operational guidelines and deadlines for the preparation of cyclical review reports, proposals for changes to regulations, and planning documents for new institutions: 2020 update.
  5. Status update of the subgroup activities.
  6. Any other business.

Meeting of 20 October 2020

  1. Announcements.
  2. Timetable for the Periodic Accreditation Visit 2020-2021: review of deadlines and upcoming operational meetings.
  3. Organisation and scheduling of the work of the Quality Assurance Unit: identification of subgroups.
  4. Awareness-raising activities for the university community: meeting with the Rector’s Delegate for Student Services.
  5. Quality Assurance in Third Mission activities.
  6. Update of the Quality Assurance Unit Guidelines for Quality Assurance.
  7. Operational guidelines and deadlines for the preparation of cyclical review reports, proposals for changes to regulations, and planning documents for new institutions: 2020 update.
  8. Customer satisfaction surveys on services: initial assessment.
  9. Survey of student and faculty opinions on teaching quality: opening dates for the first and second semesters, Academic Year 2020-2021.
  10. Any other business.

Meeting of 18-21 September 2020

  1. Replacement SUA-RD document for monitoring research results.
  • Minutes
  • Annex 1 - Template for the annual monitoring of departmental research

Meeting of 16 September 2020

  1. Announcements.
  2. Update of the Quality Assurance Unit Guidelines for Quality Assurance.
  3. Replacement SUA-RD document for monitoring research results.
  4. Any other business.

Meeting of 9 September 2020

  1. Announcements.
  2. Annual Monitoring Form (SMA) and self-assessment questionnaire: review of the documents completed by the study programmes.
  3. Update on monitoring the progress of objectives and planned improvement actions identified by study programmes in the 2019 Cyclical Review Report.
  4. Any other business.

Meeting of 6 August 2020

  1. Announcements.
  2. 2021 Periodic Accreditation Visit: completion of the review of the preliminary findings on Requirements R1-R4.
  3. Guidelines for drafting the annual report of the Joint Student-Staff Committee: 2020 update.
  4. Any other business.
  • Minutes
  • Annex 1 - Guidelines for drafting the annual report of the Joint Student-Staff Committee
  • Annex 1.A - Template for drafting the report

Meeting of 21 July 2020

  1. Announcements.
  2. 2021 Periodic Accreditation Visit: review of the preliminary findings on Requirements R1-R4.
  3. Any other business.
  • Minutes
  • Annex 1 - Operational guidelines and deadlines for the completion of the SMA and self-assessment questionnaire
  • Annex 1.A - Template to be completed

Meeting of 24 June 2020

  1. Announcements.
  2. Monitoring of the SUA-CdS 2020-2021 and spot check of course description forms for AY 2020-2021.
  3. Review of the Quality Assurance Unit Guidelines for Quality Assurance.
  4. Templates for monitoring Research and Third Mission activities.
  5. 2021 Periodic Accreditation Visit: update of deadlines in the general activity schedule.
  6. Any other business.

Meeting of 21 May 2020

  1. Announcements.
  2. 2021 Periodic Accreditation Visit: approval of the general activity schedule.
  3. Any other business.

Meeting of 30 April 2020

  1. Announcements.
  2. Report on activities carried out in 2019: approval.
  3. 2021 Periodic Accreditation Visit: activity schedule.
  4. Any other business.

Meeting of 2 April 2020

  1. Announcements.
  2. Report on activities carried out in 2019: approval.
  3. 2020 Periodic Accreditation Visit.
  4. SUA-CdS and course description deadlines for Academic Year 2020-2021.
  5. Adoption of the recommendations of the DSA Laboratory regarding the course description forms.
  6. Quality Assurance Unit Guidelines for completing course description forms (April 2020).
  7. Analysis of the questionnaires submitted to the Heads of Study Programmes.
  8. 2019 Cyclical Review – Monitoring the improvement objectives set by the study programmes in the Cyclical Review Reports.
  9. Student Opinion Survey, second semester, Academic Year 2019-2020.
  10. Any other business.
  • Minutes
  • Annex 1 - Quality Assurance Unit Guidelines for completing course description forms (2 April 2020)
  • Annex 1A - Template for completing course description forms
  • Annex 2B - Example of a completed form

Meeting of 19 February 2020

  1. Announcements.
  2. Quality Assurance for Research and Third Mission: update of the QA Unit Guidelines for Quality Assurance – Second meeting.
  3. Quality Assurance Unit Guidelines for completing course description forms – Update February 2020.
  4. Any other business

Meeting of 15 January 2020

  1. Announcements.
  2. Quality Assurance for Research and Third Mission: update of the QA Unit Guidelines for Quality Assurance.
  3. Analysis of the 2019 annual report of the Joint Student-Staff Committee: follow-up by responsible parties on the comments and suggestions made by the Committee.
  4. Quality Assurance Unit Guidelines for completing the SUA-CdS 2020-2021.
  5. 2020 Periodic Accreditation Visit.
  6. Any other business
  • Minutes
  • Annex 1 - Comments and suggestions from the Joint Student-Staff Committee